Arkansas SaaS sales tax at a glance
| Detail | Value |
|---|---|
| Is SaaS taxable? | Not taxable |
| Downloaded software | Not taxable |
| Base state sales tax rate | 6.5% |
| Typical combined rate | 6.5% to 12.725% |
| Local tax rates? | Yes |
| Economic nexus threshold | $100,000 in sales or 200 transactions |
| Reference period | The previous or current calendar year |
| Revenue authority | Arkansas Department of Finance and Administration |
Is SaaS taxable in Arkansas?
The rule
Arkansas treats SaaS as nontaxable electronically delivered software rather than tangible personal property.
The main exception
Prewritten software shipped on a disc, USB drive or other physical medium is taxable, and digital audio, video and books are taxable even though SaaS is not.
What to do
Deliver software only electronically and bill any physical media, manuals or hardware on separate invoice lines.
Is your product taxable in Arkansas?
Whether a particular product is taxed in Arkansas can depend on two things: how the software reaches the customer and how you write the invoice.
Does it matter how the software reaches the customer?
In Arkansas, downloaded software is not taxable. Software counts as downloaded when the customer installs a copy, such as a desktop app, an agent or an offline client, even if most of the product runs online.
Does it matter how you write the invoice?
In Arkansas, setup, implementation and training fees are not taxable if separately stated. Listing them on their own invoice lines, rather than inside one software price, is what lets them be treated separately.
How are other software products and services taxed in Arkansas?
SaaS rarely ships alone. This is how Arkansas treats the products and charges that usually sit next to it on an invoice.
| Product or charge | Treatment |
|---|---|
| Downloaded software | Not taxable |
| Custom software | Not taxable |
| Cloud infrastructure and platforms (IaaS, PaaS) | Not taxable |
| AI tools and API access | Not taxable |
| Digital goods (e-books, music, video) | Taxable |
| Maintenance and support | Not taxable When the software is delivered electronically |
| Setup, implementation and training | Not taxable If separately stated |
Does Arkansas tax B2B and B2C SaaS differently?
No. Arkansas treats SaaS the same way for business and consumer buyers.
How much sales tax do you charge on SaaS in Arkansas?
None. Arkansas does not tax SaaS, so there is nothing to charge on the subscription itself.
Do cities or counties tax SaaS differently?
No. Cities and counties follow the state's rules for SaaS, so whether it is taxed does not change from one address to another.
General sales tax rates, including any local rates, are in our Arkansas sales tax guide.
Do you need to register for sales tax in Arkansas?
Physical and economic nexus
Registration follows nexus. Once you have nexus in Arkansas and sell something taxable there, you need to register. Nexus comes from a physical presence, such as an office, staff or inventory in the state, or from passing an economic threshold.
In Arkansas, the economic nexus threshold is $100,000 in sales or 200 transactions over the previous or current calendar year. Only taxable sales count toward it. Our Arkansas nexus guide covers the rules in full.
Which address sets the rate
For remote sellers, the rate is based on where your customer is, not where your business or servers are. Arkansas has no multiple points of use certificate, so the full charge is taxed at the customer's location.
Buyers who do not pay tax
Some buyers can give you a certificate instead of paying tax. In Arkansas, that includes resellers, the federal government, and a small number of nonprofits that Arkansas specifically exempts. Collect the certificate at the time of sale and keep it, because in an audit it is the only thing standing between you and the tax.
How to register, collect and file in Arkansas
Register
If you need to register, do it with the Arkansas Department of Finance and Administration through the Arkansas Taxpayer Access Point (ATAP). Note your account number and the filing frequency you are given, since both decide when and how you file.
Collect the right amount
Arkansas does not tax SaaS subscriptions, so do not add sales tax to them. If you also sell something Arkansas does tax, such as downloaded software, register once you have nexus and charge tax only on those items.
- List services on their own invoice lines, so each charge is taxed on its own terms.
- Describe each product on the invoice the way it actually reaches the customer: online access, a download or something shipped.
- Recheck the treatment whenever you add a desktop app, a hardware option or a new add-on, since each can change what is taxable.
File and keep records
Your filing frequency is assigned when you register: monthly, quarterly or annually, depending on how much tax you collect. Returns are due by the 20th of the month after each period ends.
You must file a return for every period, even when no tax is due.
Keep invoices, exemption certificates and returns for at least six years. That paperwork is what decides the taxable amount if you are audited years later.
What should SaaS businesses watch when selling in Arkansas?
Past sales where no tax was charged
Because Arkansas does not tax SaaS, tax you did not charge on subscriptions is not owed. Check past sales of anything Arkansas does tax, such as downloaded software, made while you were over the threshold. On those, the Arkansas Department of Finance and Administration can assess the unpaid tax plus penalties of up to 35% of the unpaid tax, and interest at 10% a year.
A voluntary disclosure agreement can reduce penalties if you come forward first. Work out which past sales were taxable before you come forward, so you know the size of the exposure.
Rule changes worth tracking
Nothing enacted or pending changes how Arkansas taxes SaaS.
The rules verified date at the top of this page shows when these rules were last checked.
How does Galvix help SaaS businesses manage Arkansas sales tax compliance?
We handle this
Sales tax in Arkansas is one line in a much larger problem. Most SaaS companies sell into 30 or 40 states, each with its own answer, threshold and filing calendar.
- We map each of your products and add-ons against every state's rules, including the ones that can change the answer in Arkansas.
- We watch your sales against every threshold and tell you before you cross one, not after.
- We handle registrations wherever you need one.
- We file and remit on each state's schedule, zero returns included.
- We collect and store exemption certificates so they are there when an auditor asks.